POLICIES

 

In these Terms and Conditions "we" and "us" mean Chorus trading as This Is Chorus A.B.N 65150469847. The Website Owner, and "you" means you the customer or site visitor.

Please read the Terms and Conditions carefully before placing any orders on www.thisischorus.com.au

These Terms and Conditions together with your order constitute the entire contract between us and you for the supply of products. No other Terms and Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.

Information on the website

Chorus aims to keep content as up-to-date and accurate as possible. Chorus makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website. Chorus does not accept responsibility for any errors, or omissions in the site contents. Although, Chorus will be pleased to correct any errors displayed on our webpages. Chorus reserves the right to change or discontinue any aspect or feature of this website. Chorus does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site's information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. We cannot accept responsibility for events publicised on our site and we advise anyone planning to attend at an event listed to recheck details. Chorus cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and Chorus is not responsible in any way for any of their contents.

OUR GUARANTEE

Chorus strives to provide excellent customer service to all its customers, and we are determined to ensure you are happy and satisfied with your order. If you have any concerns or questions regarding your order please email shop@thisischorus.com.au and we will do our best to get in contact straight away.

Colours

Please note that colours of products will sometimes vary depending on the quality and make of the computer monitors they are being viewed on. Products may be returned where the customer finds this colour variation unacceptable in accordance with the Returns Policy.

Order Acceptance

Once order placement has occurred, you are engaged in a contract that sees you unconditionally accept the prices and descriptions of the items you have ordered. Once an order has been placed with Chorus on-line store, you will receive an email confirmation of payment. This email does not promote acceptance of the order, it is simply a confirmation that we have received it.

Unless an order is cancelled by you, the buyer, order acceptance does not occur until Chorus has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded.

If we are unable to obtain authorisation for payment or in the case where we may suspect fraudulent use of credit card – we reserve the right to not accept your order. We also reserve the right to not accept your order if certain shipping restrictions apply for the area of delivery, or if the item ordered is out or stock or withdrawn from sale for any particular reason. In all of these instances you will receive an explanatory email promptly after order placement.

Legal capacity to transact

If you are under the age of eighteen (18) years you CANNOT place orders with Chorus on-line store. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should Chorus suffer any damage or other losses as a result of a transaction entered into by a minor, Chorus reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Chorus.

Our liability

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.

Credit card fraud

Whilst Chorus employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Chorus will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.

Force majeure

Chorus shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Chorus and Chorus shall be entitled to a reasonable extension of time for the performance of such obligations.

Governing law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia and shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.

Other terms

We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control.

For further information, about any of the information in this statement, please contact us via email at shop@thisischorus.com.au
From time to time we may change the Terms and Conditions on www.thisischorus.com.au so please make sure you have read our Terms and Conditions at the time of purchase. Your continued use of our site will signify your acceptance of these changes.

PRIVACY POLICY

Ensuring that your information is secured is of utmost importance to us. To register for email updates, we will need to know your name, mailing address and email address.
When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order. This is a standard requirement for all on-line transactions when a credit card is used.
We do not use your personal information for anything other than processing your order and sending you occasional email updates. Email updates can easily be 'unsubscribed' to at any time.